Legal Information

Refund and Cancellation Policy

Digital projects reserve professional time and may include non-recoverable third-party costs; eligibility therefore depends on the approved scope and work completed.

Before Work Begins

A cancellation request received before work starts may be reviewed after deducting payment gateway, administrative and non-recoverable third-party charges.

After Work Begins

Advance or milestone payments are generally non-refundable to the extent work, planning, design, development, consultation or reserved resources have already been used.

Third-Party Purchases

Domain, hosting, plugins, themes, APIs, advertising, gateways and other third-party purchases are non-refundable unless the provider itself approves a refund.

Service Concerns

Report an issue promptly at info@prathamwebsolution.com. We will review it against the approved scope and first attempt a reasonable correction where applicable.

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Registration Number: UDYAM-DL-11-0172660